Last Revised: 09/29/2021
Effective: 10/26/2020

Billing Frequency and Methods

Ellipsas Inc., (“Ellipsas,” “we,” “us,” or “our”) bill the following month, for the month prior.

Billing & Other Terms

Account Changes: Kareo bills on a calendar month basis starting on the 1st of the month. Account cancelations, terminations and other changes must be made ten (10) days prior to the end of the month in order for the changes to be reflected on your next invoice.

• No Refunds/Credits: All fees are nonrefundable and non-cancellable. Kareo does not refund or credit subscription fees for partial months, or any portion of a prepaid plan upon a deactivation of a Provider or account cancellation. Customer is responsible for all fees (including any monthly minimum) for the entire term of the applicable order or subscription agreement.

• Onboarding Fee: An onboarding fee shall be charged, unless otherwise stated. The applicable onboarding fee shall be waived if Customer enters into an order or subscription agreement for services with a term of one year or longer.

• Practices: Must have at least one active Provider within a Practice for the Practice to remain active.

Data Storage

Monthly Allowance: For customers on Essentials, Plus, Pro, Platform, Standard, PT/OT/SLP, and Billing Company subscription plans, each account is provided 250 gigabytes of data storage per Provider within the Practice. Any data storage that exceeds the amount provided will be billed at $0.15 per gigabyte monthly.